True North Custom Publishing, LLC is committed to protecting your privacy. This Website Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website and other online properties. By accessing this website or other online property, you acknowledge and fully understand True North Custom Publishing, LLC’s Privacy Statement and freely consent to the information collection and use practices described herein.
Services and offerings with links from this website, including vendor sites, may have their own privacy statements. True North Custom Publishing, LLC is not responsible for the privacy practices or content of those sites. We recommend reviewing their policies before providing any personal information.
We collect personal information (such as name, email address, postal address, and phone number) and anonymous demographic information (ZIP code, age, gender, preferences, interests) to provide and enhance our services. Automatically collected data includes IP address, browser type, access times, and referring URLs. We use this data to operate and improve our services, and to analyze website usage.
Personal information may be shared with trusted third-party partners under confidentiality agreements for purposes such as communications, delivery, support, or statistical analysis. We do not sell, rent, or lease customer lists to third parties. We may disclose personal information if required by law or for protection of rights and safety.
We reserve the right to use, share, or transfer aggregated, anonymous user data for business purposes. If True North Custom or its assets are acquired, user data may be transferred as part of the transaction.
Your personal data is stored on secure servers managed by our trusted service providers using appropriate security safeguards. We retain data only as long as necessary for stated purposes or as required by law. Access is limited to authorized personnel through role-based controls. We use encryption during transmission (TLS) and at rest, and review security practices regularly.
Our website uses cookies to personalize your experience. Cookies are small text files stored on your device to recall your preferences. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit site functionality.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will delete it. Parents or guardians may contact us to request removal.
Some web browsers offer a Do Not Track (DNT) feature to signal websites not to track user activity. Currently, we do not respond to DNT signals. However, users can manage tracking preferences through cookie settings or browser controls.
You may review or request changes to your personal information by contacting info@truenorthagency.com.
We may update this Privacy Statement periodically. The 'last updated' date will be revised accordingly. Continued use of our site constitutes acceptance of changes.
For questions or concerns, please contact us at info@truenorthagency.com or:
True North Custom Publishing, LLC
Attention: Privacy Statement Personnel
1301 Riverfront Pkwy, Suite 101
Chattanooga, TN 37402
Last Updated: March 21, 2025
