Omni-Channel Marketing

Deliver personalized experiences with data-backed omni-channel healthcare marketing strategies.

Leverage 360° Campaigns for Comprehensive Healthcare Outreach

Advanced Data Analytics with AI Integration

At True North we leverage cutting-edge data analytics and human reviewed artificial intelligence (AI) to gather and interpret vast amounts of performance media metrics from various channels. Utilize predictive, prescriptive and descriptive analytics to forecast consumer behavior, automate A/B testing at scale, and optimize campaign performance in real time.

Personalization at Scale

We develop deep consumer insights to deliver hyper-personalized content across all touch points. Our team uses HIPAA-compliant consumer intelligence databases to create detailed buyer personas and customer journey maps. By providing highly relevant and timely interactions, health systems can foster stronger relationships and drive higher engagement and conversion rates.

Agile and Flexible Marketing Strategies

Our team leverages advanced analytics technology to quickly perceive and adapt marketing strategies in response to real-time data and changing conditions. We’ve implemented agile practices that allow for rapid iteration and testing of campaigns. This ensures that our clients stay ahead of trends, swiftly capitalize on new opportunities, and address issues or shifts in customer behavior with speed and precision.

Transform patient engagement with omni-channel marketing made for healthcare.

We understand that today’s healthcare consumers engage with providers through a multitude of channels—from online health portals and social media to in-person visits and mobile apps. To help navigate this complex landscape and enhance patient engagement, we take a unique approach to building data-backed strategies to improve service line performance, brand engagement and improve ROI on campaigns.

Discover the Difference

Enhanced Patient Engagement

Our omni-channel marketing approach allows you to engage with patients seamlessly across various touch points, whether it's through email, social media or in-person interactions. By providing timely and relevant information across these channels, we help you build stronger relationships and improve patient satisfaction.

Improved Patient Experience

A cohesive and unified marketing strategy ensures that your messaging is consistent and that the patient journey is smooth from start to finish. We focus on reducing confusion and enhancing the overall patient experience, facilitating smooth transitions from lead generation to scheduling appointments.

Data-Driven Insights and Personalization

By leveraging advanced data analytics, we gain valuable insights into patient behaviors and preferences. This allows us to craft highly personalized marketing campaigns tailored to individual needs. Whether it’s targeted health tips, appointment reminders, or customized wellness campaigns, our data-driven approach ensures that your message is relevant.

Increased Efficiency and ROI

Our integrated marketing strategy optimizes media allocation and improves efficiency. Ensuring that every creative asset is delivered through the most effective channel, we help you maximize the impact of each campaign. This targeted approach minimizes redundant efforts and enhances the return on investment (ROI) for your marketing initiatives.

Improved Patient Engagement & Communication

Our omni-channel approach ensures consistent messaging across all platforms, enhancing patient communication and engagement. By reaching your patients through their preferred channels—whether it's email, social media, or in-person interactions—you can foster stronger relationships and improve overall satisfaction.

Enhanced Service Quality & Access to Care

By blending digital and traditional outreach methods, we help you provide a more personalized and timely care experience. This not only enhances the quality of your services but also increases patient access to crucial information and care, all while cutting down costs.

Personalized Patient Experiences

With the power of data-driven insights, we tailor each patient’s journey to their unique preferences and needs. By understanding patient behaviors, we help you deliver more relevant and impactful communications, leading to improved patient retention and loyalty.

Increased Efficiency & ROI

Our strategies focus on streamlining communication workflows and utilizing the most effective channels for maximum impact. This ensures that your marketing efforts are efficient, reducing redundancy and costs, while enhancing your return on investment.

Enhanced Customer Engagement and Satisfaction

Our omni-channel approach ensures that your messages reach customers through their preferred channels, fostering better engagement. By providing consistent and relevant information across all platforms—whether it’s email, social media, or in-person meetings—you can improve customer satisfaction and health plan retention.

Improved Cross-Selling and Up-Selling Opportunities

With a deep understanding of customer behavior and preferences, our omnichannel strategies identify the optimal moments to offer additional products and services. This not only caters to your customers' needs but also boosts your revenue through effective cross-selling and upselling.

Streamlined Communication & Efficient Media Allocation

We integrate various marketing channels to streamline your communication efforts, ensuring efficient use of media spend. This targeted approach saves time and reduces costs while amplifying the impact of your campaigns.

Better Insights & Data-Driven Decisions

Our omni-channel marketing provides valuable insights by collecting and analyzing data from multiple sources. This empowers you to understand your customers better, make informed decisions, and tailor your strategies for improved outcomes and ROI.

We're a full-service agency partner built for healthcare.

Healthcare Marketing Strategy

Comprehensive healthcare marketing strategies that drive patient engagement, enhance brand presence, and increase service utilization through targeted, data-driven campaigns.

Digital Marketing

Sophisticated digital marketing services designed to optimize online presence, engage target audiences and drive measurable results through SEO, social media, PPC and more.

Brand Strategy & Creative Production

Expert brand strategy and creative production services, transforming visions into compelling brand identities and captivating campaigns that resonate with audiences.

Content Strategy & Production

Compelling content strategies that attract audiences, boost brand awareness and achieve business goals across various digital and traditional platforms.

SEO & SEM

SEO and SEM solutions that enhance online visibility, improve search engine rankings, and drive qualified traffic to boost conversions
and business growth.

TrueAnalytics

Deep insights and actionable data that empower businesses to make informed decisions, optimize strategies and
maximize ROI.

Turning healthcare communication into human connection.

See our work in action.

View Our Work

Request a Strategy Call

Meet with a marketing strategist to discuss your healthcare marketing goals.

Request a Consultation